Privacy policy of the website

ICX TECHNOLOGIES ERAINTEK, SL will treat the data confidentially, with all the legal and security guarantees imposed by the General Data Protection Regulation (EU) 2016/679 (hereinafter, RGPD) and Organic Law 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights, as well as Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, and other current Spanish regulations.

1. Identification

  • Address: Avenida Sabino Arana 37,48013 – Bilbao.
  • CIF: B95985560.


To guarantee proper management of your data, ICX TECHNOLOGIES ERAINTEK, SL has designated a Data Protection Delegate (hereinafter, DPD), with whom you can contact through the following address:

2. Information and consent

By accepting this Privacy Policy, the user is informed and gives their free, informed, specific and unequivocal consent for the personal data provided through the websites located at the URLs and (hereinafter, both referred as the “Website”) are processed by ICX TECHNOLOGIES ERAINTEK, SL , as well as the data derived from your browsing and any other data that you may provide in the future.

3. Obligatory to facilitate the data

The data requested in the forms of the Website are generally mandatory (unless otherwise specified in the required field) to fulfill the established purposes. Therefore, if they are not provided or are not provided correctly, the aforementioned purposes will not be able to be served, without prejudice to the fact that you can freely view the content of the Website.

4. For what purpose do we process the personal data of the website user?

The personal data provided in the forms on the Website will be processed for the purposes of managing the query made, sending information about the products or services interested by the user and / or providing the contracted service.

5. What website user data do we process?

The type of personal data that we collect and treat from the users of the Website for the management of their query, sending the requested commercial information and provision of the contracted service are: identification data (name and surname), professional data (company, CIF, position, business sector, number of employees and registered office) and contact information (telephone number and email address) and any other information provided by the users themselves in the open “message” fields. The user is obliged to provide the data truthfully and keep it updated. In the event that the user provides data from third parties, they declare that they have their consent and undertake to transfer the information contained in this Privacy Policy, exempting the owner of the Website from any responsibility in this regard. However, the owner of the Website may carry out periodic verifications to verify this fact, adopting the corresponding due diligence measures, in accordance with data protection regulations.

6. What is the legitimation of the processing of user data?

The legitimacy of the processing of your personal data collected through the Website is the express consent of the interested party (article 6.1.a) of the RGPD). By checking the acceptance box, legitimate consent is provided for personal data to be processed in accordance with the purposes of this privacy policy. The maintenance of the commercial or pre-contractual relationship has its legitimate basis in the execution of a contract: before signing the contract, to advise on the queries raised about the interested service and after the contract is concluded, to facilitate the user the contracted service. The legitimacy of commercial communications related to services or products similar to those requested or contracted is in the legitimate interest of the data controller.

7. With wicht recipients will the user data be shared?

The personal data processed may be communicated for the management of the contractual relationship interested by the user, to collaborating companies in the provision of the service.

8. Conservation of data

We will keep the information and personal data for the time necessary to fulfill the purpose for which the data was obtained, as well as to deal with possible claims or responsibilities that may arise as a result of the data processing. In general, once the consultation or the provision of the service has been completed, the data will be blocked, not carrying out any treatment on them beyond keeping them available to public authorities and the Administration of Justice, for the attention of the possible responsibilities arising from the treatment. Once the limitation period has elapsed, it will be deleted. However, in the case of treatments in which the consideration of responsibilities derived from the treatment is not necessary, ICX TECHNOLOGIES ERAINTEK, SL will proceed to delete the data after the time necessary to guarantee adequate fulfillment of the purpose for which they were collected.

9. Exercise of rights

The user can send a letter to the postal address indicated in the heading of this Policy, or by means of an email to the address attaching a photocopy of your identity document, at any time and free of charge, to: revoke the consents granted, obtain confirmation about whether we are treating personal data concerning the user, access your personal data, correct incorrect or incomplete data, request the elimination of your personal data when, for any reason, the data is no longer necessary for the purposes for which it was obtained, obtain the limitation of the data processing when any of the conditions provided in the data protection regulations are met , request the portability of the data provided by the user and file a claim regarding the protection of their personal data before the competent control authority.

10. Security measures

We will treat the user’s data at all times in an absolutely confidential way and keeping the mandatory duty of secrecy regarding them, in accordance with the provisions of the applicable regulations, adopting the necessary technical and organizational measures to guarantee security. of your data and avoid its alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the stored data and the risks to which they are exposed.